SailCare, I wanted to send a word of thanks, and a
shot of what all my efforts, and your products, have
been a huge help to me in getting my "new"
'83 Newport 27-S II I call "Listen" in shape,
particularly your great workmanship on modifying my
jib for the Plastimo 810 furler you recommended. The
color of the new Sunband you installed after modifying
the jib, as you can tell from the included picture,
turned out to be a perfect match for the original
mainsail cover, and looks beautiful. And I can't say
enough, although it's already been said by so many
customers before me, about how my 24 year old jib
looks after going through your cleaning process....it
absolutley looks and feels like it's brand new!
Plastimo 810 is excellent quality, works flawlessly,
and is exactlly what I needed for single-handing the
27 in heavy weather. Thanks so much to Gerry for recommending
such a great product.
And the Sail Cradle
Mark IV is another great product I have to thank you
for....an absolutely indispensible idea for solo sailing
that also works perfectly.
And, last, but
certainly not least, thanks again to Gerry for the
solo Bosun's chair lifting setup you put together
for me. That simple setup of a double-block hoisted
by the halyard to the top of the mast, and another
double-block with cam and cleat to hook the chair
to, once I figured it out, works like a charm and
I have no hesitation now to be up at the top of the
mast at 10pm at night working on dead wiring that
stumped the former owner of this beautiful boat. You
really should market this setup. It's completely safe,
and I have absolutely no dependence on needing anyone
else down on deck to get me up to the top, or back
down....and it's actually really fun....coming down
is like slow-motion rapelling down the side of a mountain
On Magothy, off the Chesapeake
GENOA LOOKS GREAT
JERRY. IT'S LIKE A NEW SAIL!
I think it took
me more time to get this letter to you than it did
for you to complete the work on my sail. I know that
when I approved the work and asked how long it would
be I was told 12 to 14 weeks. I said that I could
use it sooner if possible, but I didn't expect to
receive it 2 weeks later. I do thank you for your
quick service and I have been able to use the sail
since receiving it. It looks like new and I just want
to let you know that I am very pleased with the results
and the personal service.
Aliotta (Southport NC)
I just received
my sails back from you guys. I was suprised when I
opened the box. My 30 year old sails came back whiter
than a wedding dress! And the repairs, new numbers
and modifications are great. Excellent work! Thanks.
I'll recomend you to the rest of my local sailing
community. Its just too bad that its 20 below and
spring is still 4 months away here.
The Genoa and Mainsail for my Grampian 30 arrived
today, Monday, Jan 21. They look OUTSTANDING!!
I can't IMAGINE that EVERYONE who owns a sailboat
does NOT send their precious and EXPENSIVE sails to
"Sailcare" for this kind of attention.
I of course am taking the opportunity to tell ALL
of my sailing friends about the fantastic work that
SailCare has done on ALL three of my rather old, badly
soiled sails. Also the repair work performed on the
clue and foot of the mainsail looks terrific as does
the entire cleaning - refurbishing job.
Thanks once again for a superb job extremely well
I want to let you
know how happy I am with my sails. I just received
them back from SailCare, and I almost can't believe
they are the same sails that I sent in a few weeks
ago. My furling mainsail had been stored in the mast
outdoors for a few years and had some nasty stains
where water and dirt had
gotten in. Now it looks new! My furling genoa had
fewer stains, but the sunbrella fabric was quite dirty,
the "clear" plastic window was greyed, and
much of the stitching was disintegrating. With new
stitching and a new window, this sail also looks and
feels new! I couldn't be happier!
I got the furling line and sail stays on Friday, as
promised. FINALLY got the boat home, sailed more than
half the way (the wind did not cooperate). The sails
looked and performed like new, the furler made taking
the jib in and out effortless. Overall, I was thrilled
with your work.
I finally got an opportunity to unpack and inspect
the washing and repair services performed on my 33
years old working jib.
It looks and feels FABULOUS!! It could easily be mistaken
for a brand new sail.
Please express my thanks to everyone who worked on
making our modest little old sail look like as good
Obvioulsy I will tell my friends about your services
as well as sending the remainder of my sail inventory
to Sail Care over the coming off-season.
I got the sail
back on Wednesday of this past week. It looks terrific!
Great job on the batten pockets - I just have to pick
up a new batten now, to replace the one I lost last
The sail and furler arrived and I spent the weekend
putting it all together.. The furler is great - you
did an outstanding job of measuring - all the pieces
fit and drilling was not needed at all. I was intimidated
by this do it yourself project, but I took my time
and worked alone and got it done. My only improvised
task was to work around about 18" of turnbuckles
and shackels at the base of my forestay.
I loosened the backstay as much as possible and put
lots of tension on my jib sheet (acting as the forestay)
to pull the mast forward. I replaced the clumbsy hardware
with chain and attached this forestay extension to
the chain plate on the bow. Released the jib halyard
and tightened the back stay. Worked Great.
The sail is just beautiful - I can not believe this
was my old baggy sail! The shamrock was just the right
touch - She looks and sails like the classic she is.
A fine old lady.
Many thanks - will send some photos.
Will be sending you my main sail in fall - jim
Are we impressed with what you did with our old sails
!!!! We would never have beleived that 25 year old
sails would have come back like they did, They are
like almost brand new. We are very very impressed
with what you did with them ,and will not hesitate
to spread the word at every opportunity.
Very good work, we thank you for a job well done!
Bob And Debbie Serotini
Hello Jerry, Sail
handlers and Stitchers:
We launched Fula Beans on Monday, stepped the mast
yesterday morning, bent on all the sails, and at noon
motored out the Merrimac River into a fine east wind
that gradually turned south. Our destination was Ipswich
inlet and our mooring in a muddy tidal river, about
twenty miles total.
I COULD SEE AS SOON AS WE SET THE SAILS THAT THE YANKEE
AND THE STAYSAIL WERE PERFORMING MUCH BETTER THAN
THEY HAD AT ANY TIME IN THE SEVEN YEARS WE'VE OWNED
THE BOAT (a Bayfield 29C). THE YANKEE AND THE STAYSAIL
ARE TWENTY YEARS OLD. WE ARE NOW ABLE TO POINT A LITTLE
BETTER. The telltales you attached: top, middle, and
bottom of the luff told the performance. THE OLD DACRON
LOOKS AND FEELS LIKE OUR NEW, HIGH-TECH MAIN.
THE REMOVAL OF THE REEF POINTS AND CRINGLES ON THE
STAYSAIL LOOKS FINE, THE NEW SUNBRELLA COVER IS BEAUTIFULLY
Thanks for the extra you spent on shipping to our
deadline when work piled up. We reached our mooring
at 4 p.m. The grandkids arrived at 6 p.m.
I am THRILLED with the wonderful job you did on my
Shore Sails Tanzer 16 spinnaker revival patch. No
one could have done a better job. Thank you so much!
Tomorrow we are taking it to the Mayors Cup in Greensboro,
NC to defend our lead in the Tanzer 16 South Atlantic
Yacht Racing Association series championship. If we
mess up, at least we can't blame it on the spinnaker
Jerry. My buddy,
son and I took my Newport 28 BLUE MOON to her summer
home this past weekend. The sails look great, set
great; noticed a few details I hadn't noticed before
pressing them on, attention to the little things is
very appreciated, noted some new stitching here and
there. Gave you a little plug in this photo album.
Did I mention they look great?
I just wanted to
write to tell you how much I appreciate the great
job you did on my sails. I went out for the first
time yesterday, and when I saw how well you re-conditioned
my sails, I was amazed! I will recommend Sail Care
to everyone. Thank you for the great service.
I just wanted to drop you a note and thank you for
the excellent service you gave me on my sail to correct
the error that was made. I was very impressed with
the speed at which you repaired the problem and returned
my sail. You stood by your word for that I am grateful.
BTW the sail looks great thanks again
I received my
main back today and I just can't believe it. The sail
Since first using Sailcare 2 years ago, I have recommended
you highly to my Club and several members have used
Well I ran into
a slight issue at the end of last season and I was
not looking forward to seeing those same members this
season. I e-mailed you with the problem and in less
than 1 hour, no hesitation, no questions, you gave
me your shippers number and I sent my main back at
no cost to me. I have never experienced a response
like that from any company, large or small. I should
know, I am in the Services business myself with a
Fortune 350 company. Jerry, you got it! YOU make Sailcare
easier to deal with than dealing with my family!
Best regards and happy sailing,
finally had a
chance to take a look at the sails you recently returned
to me.......and they look incredible. Please pass
on a word of thanks to your entire staff for not only
the wonderful product, but also for their courtesy
and professionalism during the process.
My sail has been
delivered, looking just like new, of course! Many
thanks for your courtesy! I have already sung SailCare's
praises to our Club; but I will repeat it, noting:
"They get it right, or they make it right!"
First of all I
was very surprised to see the box on the porch today
and when I opened it and saw the sails inside I was
afraid to look at the invoice because I thought there
was a mistake and I was sent new sails and would be
charged for two NEW sails!!!! That how great they
look and how crisp our sails feel!!!! These are 30+
year old sails and they look and feel like new!!!
It snowed here
yesterday about 20 inches in the last week and I was
resolved to a longer winter but now I can not wait
for this stuff to melt, get warm, and get the boat
in the water to show off my like-new sails!!!! The
cleaning and conditioning unsurpassed. I wish I would
have taken before picture to just show everyone the
extreme cleaning you are able to due. The repair work
is impeccable and the leech line work flawless!!!
The new insignias make it look like a time warp back
to 1972!!! You are the greatest!!! NO regrets or second
Philip C. &
Georgeann M. Knier